Shipping Policy

At NovaHelix Labs, we strive to process and ship orders as efficiently as possible.

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Order Processing

Orders are typically processed within 1–3 business days, unless otherwise specified.

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Shipping & Delivery

Once your package has been transferred to the shipping carrier, delivery timelines are determined by the carrier.

NovaHelix Labs is not responsible for delays caused by:

• Shipping carriers
• Weather conditions
• Customs processing
• Other external factors outside our control

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Shipping Accuracy

Customers are responsible for providing accurate shipping information at checkout.

NovaHelix Labs is not responsible for packages delivered to incorrectly provided addresses.